Sydney Airport Informational Guide to Sydney Kingsford Smith Airport (SYD) - Non Official

Sydney Airport Services

RESTAURANTS AND FOOD

Find information about the restaurants, fast food options and food stores located in Sydney Airport terminals. 

See Restaurants and Food at SYD

SHOPS AND STORES

Check all retails outlets available at Sydney Kingsford Smith Airport

See Shops and Stores at SYD

Wi-Fi

There is free Wi-Fi available throughout Sydney Airport. Passengers need to select “-FREE SYD WiFi-” network.

LOST & Found

Have you lost your baggage? Then you’ll need to contact with the Lost Property Office, which is available in any of the three terminals:

Terminal 1

You can find it at level 3 of the International Terminal. 

Opening hours: Main hours – From 9:00 am to 5:00 pm (it is closed from 12:30 pm to 1:30 pm).

After hours – From 6:00 am to 8:30 am, and from 5:00 pm to 11:00 pm (Monday to Friday), from 6:00 am to 11:00 pm (Saturday to Sunday). 

The office location changes on after hours: It is located adjacent to the main lost property office. 

Contact: 133 SYD (133 793).

Terminal 2

The Lost Property Office is located opposite to Gate 55.

Opening hours: From 6:00 am to 11:00 pm, Monday to Sunday. 

Contact: 133 SYD (133 793).

Terminal 3

You need to contact directly with Qantas Airways to retrieve your lost items.

Contact: +61 2 9952 9312. 

Prayer rooms

There are multi-confessional prayer rooms at Terminal 1, one on the third level and the other one within the taxi ranks.

Children’s Cinema

There is a Kid’s Cinema located at Terminal 1. 

Medical Services

Airport Medical Centre is located on level 3 of International Terminal.

Hours: 8:00AM – 5:00PM.

Pharmacy

Terminal 1

Airport guardian pharmacy (on level 2) and Amcal Pharmacy (on level 2 as well). Opening hours may vary. 

Terminal 2

Airport guardian pharmacy (on level 2) and Amcal Pharmacy (on level 2 as well). Opening hours may vary. 

Terminal 3

Terminal 3 pharmacy is on the second level. Opening hours: From 8:00 am to 9:00 pm.

Observation Deck

Relax and watch planes taking off and landing from Terminal 1 airport’s observation deck. 

luggage storage

Luggage storage is available at Terminal 1, doing by SmartCarte. 

smoking area

Smoking is not permitted inside Sydney Airport terminals. 

OTher Services 

- Restaurants and cafés
- Shops and Duty Free
- Information desk
- Internet kiosk
- Luggage claim
- Wheel-chair 
- Parents room
- Telephones
- ATMs
- Toilets
- Showers
- Post office
- Currency exchange office
- Tourism information
- Baggage storage
- Lorna Jane Active Living Room: You can do yoga and Pilates activities.
- The Heritage Museum
- Meeting and conference rooms

LOUNGES 

Terminal 1

SkyTeam Lounge: Terminal 1. Service hours: From 05:30 am until 11:00 pm. Services: Wi-Fi, showers, food, snacks, newspapers, TV. 

Prices start from £43 per traveler. 

Air New Zealand International Lounge: Terminal 1. Service hours: From 06:00 am to 08:55 pm. Services: Premium food, showers, Wi-Fi, snacks, beer, drinks. 

The Emirates Lounge: Terminal 1. Service hours: From 06:00 am until 11:00 pm. Services: Food, Wi-Fi, showers,. 

Qantas Airways International Business Lounge: Terminal 1. Service hours: From 05:00 am until 10:00 pm. Services: Food, snacks, showers, Wi-Fi, snacks. 

Chicken Confidential. Terminal 1. Service hours: From 06:30 am to 08:45 pm. Services: Wi-Fi, snacks monitors.
 
Qantas Airways International First Lounge: From 05:00 am until 10:00 pm. Services: Food, snacks, Wi-Fi, drinks, showers. 

Mach2 by Machiavelli: Terminal 1. Service hours: From 06:00 am until 09:00 pm. Services: Wi-Fi, snacks. 

Better Burger: Terminal 1. Service hours: From 06:00 am until 09:00 pm. Services: Snacks, Wi-Fi. 

Peroni Bar: Terminal 1. Service hours: 06:00 am until 09:00 pm. Services: Snacks, Wi-Fi, food, drinks. 

Singapore Airlines SilverKris Business Class Lounge: Terminal 1. Service hours: From 05:00 am until 09:00 pm. Services: Food, snacks, showers, Wi-Fi, premium food. 

Singapore Airlines SilverKris First Class Lounge: Terminal 1. Service hours: From 05:00 am until 09:00 pm. Services: Food, Wi-Fi, snacks, showers, drinks. 

The House, Home of Etihad Airways and Other Leading Airlines: Terminal 1. Service hours: From 12:50 pm to 03:50 pm, and from 06:50 pm to 09:50 pm. Services: Food, Wi-Fi, snacks, showers, drinks, TV, Children’s area. 

The American Express Lounge: Terminal 1. Service hours: From 06:00 am to 10:00 pm. Services: Food, snacks, Wi-Fi, showers, TV, drinks. 

Plaza Premium Lounge: Terminal 1. Services: premium food, Wi-Fi, snacks, showers, drinks, among others. 

The Centurion Lounge: Terminal 1. Services: premium food, drinks, snacks, showers, among others. 

Terminal 2

MoVida: Terminal 2. Service hours: From 06:00am until 09:00pm. Services: Wi-Fi, snacks, food, drinks. 

Virgin Australia Lounge: Terminal 2. Open 1 hour before first departure until last departure. Services: Wi-Fi, drinks, snacks, newspapers and magazines. 

Bistro 2020 & Bar: Terminal 2. Service hours: From 06:00 am until 09:00 pm. Services: Wi-Fi, snacks. 

Virgin Australia The Club: Terminal 2. Service hours: Open 1 hour before first departure until last departure. Services: Wi-Fi, drinks, snacks, newspapers and magazines, TV, conference rooms, among others. 

The Rex Lounge: Terminal 2. Service hours: From 06:00am until 07:00 pm. Services: Wi-Fi, drinks, snacks, newspapers and magazines, TV. 

Terminal 3

Qantas Airways Domestic Business Lounge: Terminal 3. Service hours: From 05:00 am until last departure. Services: Showers, newspapers, TV, food, snacks, Wi-Fi, among others. 

Wok On Air: Terminal 3. Service hours: 06:00am until 09:00pm. Services: Wi-Fi, snacks. 

Qantas Airways The Qantas Club: Terminal 3. Service hours: From 05:00 am until last departure. Services: Showers, Wi-Fi, premium food, snacks, drinks, Children’s Area, TV, among others. 

Qantas Airways Chairman’s Lounge: Terminal 3. Service hours: From first departure until last departure. Services: Wi-Fi, snacks, premium food, TV, Internet Terminals. 

Bar Roma: Terminal 3. Services: Snacks and flight monitors. 

Purchase your pass to Sydney Airport Lounges